Great news for all users around the world: the Insta360 brand is improving its customer service with two major new features! Support is now available via WhatsApp 24/7 , and email support is expanding to 4 new languages : German, French, Italian, and Spanish.
Having trouble with your Insta360 camera or need quick support? Now simply scan the QR code available in the official announcement to instantly chat with an agent via WhatsApp, any time of the day or night .
⏰ Hours : 24 hours a day, 7 days a week
✉️ Direct access via WhatsApp QR Code
🚀 Fast response time, even outside office hours
Insta360 isn't just about improved accessibility; it now offers multilingual email support to better support its international users.
🇩🇪 German
🇫🇷 French
🇮🇹 Italian
🇪🇸 Spanish
Europe email support address: service.eu@insta360.com
These improvements demonstrate Insta360 's commitment to delivering a seamless and personalized user experience .
Here's what this actually means for you:
🌎 Globally accessible support
💬 Easy communication in your language
⚡️ Save time in solving your problems
📢 Quick access to all product or after-sales service information
With these new support options, Insta360 is taking the next step in delivering world-class customer service. Whether you're using an Insta360 X4 , an Insta360 GO 3S , or an Insta360 Ace Pro 2 , you'll receive efficient, fast, and multilingual support.
Please feel free to share this article with other Insta360 users to let them know about these improvements!
